Questions to ask a dental clinic in Turkey before booking

How to use this list

Send the questions to the clinic in writing and ask for written answers. You do not have to ask everything at once. But by the time booking and a deposit come up, every line should have an answer. An empty line is not an accusation. It is a question the clinic has not answered yet.

The list draws on the patient guidance of the UK dental regulator, the GDC, and on Turkey's 2025 regulation on international health tourism. Money questions (deposit, refund, recipient) are in questions to ask before you pay a dental deposit. Checking a clinic's legal name is covered in how to check a dental clinic in Turkey.

Who treats you

1. What is the treating dentist's name and what qualifications do they have? The GDC puts this question first.
2. If the dentist calls themselves a specialist, can they back that up? The GDC notes that in the UK only dentists who meet minimum training standards are entered on its specialist lists. Ask what training the specialist title means in Turkey and whether it can be shown in a document.
3. Does the same dentist who examines you also treat you? According to the GDC, you should always be assessed by a qualified dentist before being given a treatment plan and cost estimate.
4. Which language does the team use, and is there an interpreter on the day of the procedure?

Does the facility hold an authorisation

1. What is the clinic's legal name, and is it on the Ministry's list of authorised facilities? Under the Turkish regulation, a facility working in health tourism must hold a Ministry health tourism authorisation. Intermediaries are authorised by USHAŞ (Uluslararası Sağlık Hizmetleri A.Ş.).
2. Does the name on the website match the authorisation? Under the regulation, the name and titles on the clinic's website must match the name and owner on the authorisation, and the facility must publish its accreditation or certificate.
3. If you deal with an agency, who is the intermediary and is it authorised? The intermediary and the treating facility are different legal entities.

A listing means an authorisation existed on the day you looked. It says nothing about the quality or outcome of treatment.

What the treatment plan must name

1. Which teeth and which treatment? Not "a new smile" but teeth and work.
2. Which materials, and which manufacturer's implants? Crown material, for example, matters for price and use. The Oral Health Foundation describes several crown types, from porcelain bonded to metal to all-porcelain.
3. Will I get temporary or final teeth on the first trip?
4. How many trips and days does treatment need? See planning a dental trip to Turkey.
5. What may change after the examination, and how will I be told before the work is done?

Put the answers next to other clinics' answers in a comparison table.

Which documents you receive

1. Will I get an invoice with a breakdown of the services? Under the Turkish regulation, the facility must issue an invoice or receipt, with an attached document showing the services provided and their unit prices.
2. Can I have my images and a list of materials? Under the regulation, the facility must provide on request and free of charge a list of medicines and materials the patient paid for, and the laboratory results and radiological images.
3. Will I get the implant details and treatment plan in writing in a language I read? Your dentist in Estonia will need them later.

After treatment and if something goes wrong

These questions come almost word for word from the GDC's list, because they are the ones patients most often forget.

1. Is the work guaranteed, and for how long? Ask for the warranty as a document. See dental warranties from clinics in Turkey.
2. What aftercare do you provide, and whom can I contact after I fly home?
3. What happens if I am unhappy with the result? Who pays for extra flights, hotel and remedial work?
4. If there are complications and I need further treatment, is that included in the original price?
5. Do you have insurance for this procedure? The Turkish regulation requires facilities to hold complication insurance for surgical and interventional procedures performed in an operating theatre. Ask whether that applies to your treatment and what it covers.
6. Do you have a complaints procedure, and can I see a copy? Under the regulation, facilities and intermediaries must assess complaints and take corrective action.

If something goes wrong once you are back in Estonia, see a dental problem back in Estonia after treatment abroad.

What this means for you

A good clinic is not offended by questions. The GDC says that if you are not satisfied with the answers, you do not have to commit to anything that day. Written answers help you compare clinics and later show what you were promised. VeriClinify does not choose a clinic for you and does not promise how many clinics will reply.

Limits

The list is not exhaustive and is not legal advice. The official Turkish text notes that part of one provision has been suspended by a court decision. Check the current text before relying on a provision in a dispute. The GDC is the UK regulator and does not describe Turkish rules. The page does not rate any clinic.